What you can expect from us – What we can expect from you
About our therapeutic professional services and or business policies.
Its About You Ltd informs you of your rights to our psychological and private online therapeutic services. As a psychological service the difference between psychotherapy and counselling are often used interchangeable and in the same way. Although, psychotherapy often focuses on resolving the client’s serious mental health difficulties emotional, cognitive, behavioural, and sometimes relationship areas. While, counselling assist the client’s daily struggles in their personal growth and problem solving about using coping strategies life issues. Both types of psychological services are used at Its About You Ltd private online therapeutic clinic. For ease of understanding we will use the term “therapy, psychotherapy for all use throughout this document” However, in psychotherapy the use of different approaches can be used depending on a) personalities of therapist and client and b) problems or disorders to be addressed. This therapy is different from the client suffering with a mental health issue visiting a medical doctor, though, your active effort as a client is required during sessions and at home for this work to be successful.
Subsequently, therapy in the form of psychotherapy, counselling, CBT or DBT, psychology and other related therapy have benefits and risks. Benefits have been supported by research, and they include reduction in distressing symptoms, better relationships, and resolving difficult specific problems the client is experiencing. Similarly, these benefits are not guaranteed but tend to be related to factors noted above. Risks sometimes include emotions and experiencing uncomfortable feelings like sadness, fear, guilt, anxiety, anger, frustration, and, recalling unpleasant personal history.
Since you as the client are entitled to know your therapist diagnosis and as you collaborate with our therapist especially diagnosed by the psychologist on the path of your treatment goals, we will be able to offer initial impressions by the end of our evaluation phase. Our therapist will then discuss recommendations and work together with you on an initial treatment plan. Though our therapist will discuss therapy strategies that can benefit you, it is also be important that you ask questions about your therapy as they arise, and that you will agree to engage, put into practice therapeutic activities provided to you in these sessions so that you are able to achieve your desired results by the decisions you have made to endeavour to achieve the purpose you came to therapy initially.
You can always choose to terminate psychotherapy with your therapist at any time. However, you and your therapist may also come to an agreement that your therapy should cease or that it should be continued with another therapist. In any case, we would be happy to provide an appropriate referral to another mental health professional. Your file will then be kept confidential for the legally recommended time period after which it will be destroyed.
Sessions
Our normal practice is to conduct an initial evaluation during one or two 40
to 50 minute sessions. During this time, you can decide with your therapist whether the therapist you have been allocated is suitable and that you are happy with them. In this the whole point you are in therapy is for Its About You Ltd therapist to assist support you in your journey to an healthy outlook on life. If we proceed with follow up sessions, we will usually schedule one session as agreed by what we already offer unless you seek more frequent sessions are necessary. Once this appointment is scheduled, you will be expected to pay for it unless you provide at least 24 hours advance notice of cancellation or rescheduling. A cancellation fee of £10 is charged without 24 hour advance notice, a fee that insurance companies do not cover.
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